BMG Tax Experts Privacy Policy

Introduction

This Privacy Policy explains how BMG Tax Experts collects, uses, and protects information from individuals who visit our website at www.bmgtaxexperts.com or otherwise provide us with personal information (collectively referred to as "Users").

Grounds for Data Collection

The processing of your personal information—such as your name, email address, phone number, mailing address, financial details, and any documents or forms you upload—is based on our need to:

• Provide the services you request
• Fulfill our contractual obligations to you
• Comply with legal and financial regulatory requirements
• Support our legitimate interests (such as improving our services and communication)

By using our website, you consent to the collection, storage, use, disclosure, and processing of your personal information as outlined in this Privacy Policy.



We encourage all users to read this Privacy Policy carefully and use it to make informed decisions about sharing personal information with us.

What Information We Collect

We collect two types of data from users who interact with our website:

1. Non-Personal Information

This refers to unidentified and non-identifiable information related to a user, which may be collected automatically through your use of the Site. This information does not allow us to determine the identity of a specific user.

Non-Personal Information may include:

• Technical Data: Information transmitted by your device such as browser type, operating system, language preferences, access time, and device settings.
• Usage Data: Aggregated data about your interactions with the Site, including pages viewed, links clicked, time spent on pages, and browsing behavior.

This type of information is collected to improve the performance, functionality, and user experience of our website.

2. Personal Information

Personal Information is data that can identify you as an individual, either directly or indirectly through reasonable means. This may include:

• Device Information: Such as geolocation data, IP address, device type, browser identifiers, MAC address, UUID, and activity data from your interactions with the Site.
• Registration Information: If you create an account or fill out a form on our Site, we may collect your full name, email address, phone number, and mailing address.
• Financial Information: If you purchase services or subscribe to a plan, we may collect billing details or payment method information. Note that we use third-party payment processors (e.g., Stripe) to handle payments securely.
• Uploaded Documents: Any tax forms, personal identification, or financial documents you upload through the Site in the course of receiving services from us.



We collect this information to provide our services, ensure compliance with legal obligations, improve support, and personalize your user experience.

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us your personal details in order to register on our Site;
• When you use or access our Site in connection with your use of our services;
• From third party providers, services and public registers (for example, traffic analytics vendors).

How We Use and Share Your Information

We respect your privacy and are committed to protecting your personal information. We do not rent, sell, or share your information with third parties except as outlined in this Privacy Policy.

How We Use Your Information

We may use your personal and non-personal information to:

• Communicate with you — including service updates, responses to inquiries, technical support, and important notices related to your account or our services.
• Keep you informed — about relevant updates, changes, and new services offered by BMG Tax Experts.
• Provide personalized content — including the display of ads or promotional content when you use our Site (see "Advertisements").
• Support marketing efforts — including email campaigns, remarketing, and promotions that are relevant to your interests (see "Marketing").
• Conduct analytics and research — to better understand user behavior and improve our website, services, and user experience.

When We Share Information

We may share your Personal Information with:

• Subsidiaries, affiliated companies, and service providers that support our operations. These include, but are not limited to:
• Website and data hosting services
• Customer relationship and support tools
• Payment processors (e.g., Stripe)
• Marketing and advertising platforms
• Analytics providers
• Cloud storage platforms (e.g., Dropbox)

These third parties process information on our behalf and are contractually obligated to maintain confidentiality and use data only for the purposes we specify.

Legal Compliance and Protection

We may disclose personal information when we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests
• Enforce our terms, policies, and agreements, including investigations of potential violations
• Detect, investigate, or prevent fraud, security issues, or other malicious activity
• Protect the rights, property, or safety of BMG Tax Experts, our users, or others
• Cooperate with law enforcement or in legal proceedings to establish or exercise our legal rights
• Safeguard intellectual property or defend against legal claims

User Rights

You may request to: 

1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
2.  Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
3.  Request rectification of your personal information that is in our control.
4.  Request the erasure of your personal information. 
5.  Object to the processing of personal information by us. 
6.  Request to restrict the processing of your personal information by us.
7.  Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:

info@bmgtaxexperts.com

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period, and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example, to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. [explain about your security practices, such as: we employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy] . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may work with third-party advertising partners to display ads when you visit or interact with our Site. These partners may use technologies such as cookies, tracking pixels, or similar tools to collect information about your usage of our services and other websites. This data helps tailor ads to your interests and improve the relevance of the advertising content you see.

These technologies do not collect personally identifiable information such as your name or contact details. Instead, they gather behavioral data (e.g., pages visited, time spent on the Site) to help deliver more meaningful and personalized ads.

Opting Out of Personalized Advertising

You can choose to opt out of interest-based advertising from many third-party ad networks. Organizations like the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA) provide tools that allow you to manage your ad preferences.

To learn more or to opt-out, please visit:

• NAI: http://optout.networkadvertising.org/#!/
• DAA: http://optout.aboutads.info/#!/

Please note that opting out does not mean you will no longer see ads—it simply means those ads may be less relevant to your interests.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@bmgtaxexperts.com.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@bmgtaxexperts.com.

Last Modified 04/12/2025